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What are the benefits of using managed IT services?


Managed IT services are beneficial for both large organizations and small businesses; new companies and established ones. Some of the benefits of using managed services include:
 

  • Filling the skills gap. Managed services can be good for teams that don’t have the time, skills, or experience internally to manage certain business functions on their own, or choose to focus their efforts on other initiatives. Relying on an expert to provide a service allows your teams to focus on innovation without getting bogged down in routine tasks.

  • Cost savings. Many managed services are tied to variable cloud expenses. These services can save you money on staff and training. Pricing for other managed services is usually included in a fixed monthly charge. Engaging a managed service company instead of building in-house IT operations can be cheaper and the costs can be more predictable, which is helpful for budgeting.

  • Reliability. You can worry less about outages because the managed service provider is responsible for keeping the service available at all times. Services and IT support are provided under an SLA, so it is clear what to expect and when to expect it. An in-house IT team is often juggling multiple responsibilities but an MSP can focus on perfecting the delivery of their specific service. This means focusing on the health and security of the service, and applying patches and upgrades as needed.

Managed IT Services
 what we offer

Network Administration:

Network design, installation, and support – providing a full suite of IT services

 

Unlimited Help Desk:

Provide unlimited help desk (phone and remote) and on-site support

 

Proactive Support:

Proactively manage your computers, servers, and networked systems, including computer repair and server maintenance.


Data backup:

Manage your data backup and disaster recovery solution
 

Cloud Solutions:

Implement and support cloud solutions

Emergency Support:

24/7 Emergency Support

IT Bill Consolidation:

No more managing more than one IT services provider

What is a managed service provider (MSP)?


The third party that delivers services is called a managed service provider.

A managed IT service provider is most often an IT service provider that manages and assumes responsibility for providing a defined set of business technology services to its clients, either proactively or as the MSP (not the client) determines that services are needed.

 

The managed service provider is responsible for the functionality of the service or equipment, managed under a service level agreement (SLA). The SLA will contain provisions for typical downtime, disaster recovery, technical support, and help desk operations. The customer receiving the service often pays a monthly subscription fee. 
 

Organizations outsource the responsibility for maintaining and anticipating the IT needs for a range of processes and functions in order to improve operations, cut expenses, and streamline IT management.

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